At the Serverwala data center, we implement the following approach toward remediating ransomware -
You are supposed to pay the ransom amount. Instead, the only option you need to enforce is restoring the data. You may possess considerable knowledge and expertise in the implementation techniques that one makes use of for staying resilient against ransomware. However, it is essential that you make yourself ready in advance with your defense against a ransomware incident in case any security threat pops up. Further, there are times when you are required to do things that you might have not thought of executing during the detection of a threat. Mentioned below listed are some critical suggestions for remediation you should opt for during the arrival of a ransomware incident -
SERVERWALA SUPPORT
There exists a particular team under the Serverwala data center, which functions specifically for guiding the customers in the data restoration process during ransomware incidents. You certainly do not wish to risk your data backups under such incidents. Therefore, our team support becomes highly crucial for your proficiency to recover the whole data.
COMMUNICATION FIRST
During the time of destructive incidents, communication comes as the first and foremost challenge. You must follow a strategy that helps you communicate out-of-band with the right entities. Such a strategy can incorporate calling numbers, group text lists, and other mechanisms that are normally employed for on-call, while, extended for an exclusive IT operations team.
SPECIALISTS
You must maintain a list of teams that operate for protection, identity administration, incident response, etc. so you can contact them right away as and when required. These contacts can fall within the enterprise or external specialists. Further, at the Serverwala data center, you obtain access to additional value add-ons from where you can take effective assistance under such situations.
CHAIN OF DECISION
You must construct a chain of decision authority beforehand that determines who makes the call for data restoration, who handles the failure, and so on during the process of recovering from any disaster. This enables you to enforce a chain of decision that is absolutely ready to deploy when any incident happens.
READY TO RESTORE
When everything is set for data or system restoration, you must execute supplementary safety checks before you put the systems on the network again. These additional checks can comprise restoring with network access disabled for a final check.
RESTORE SAFELY
Serverwala Secure Restore assures to trigger an image antivirus scan before the restoration terminates. It makes use of the latest antivirus as well as malware definitions with the prospect of a supplemental tool. This helps in assuring that a threat in no way is reintroduced.
FORCE PASSWORD RESETS
While it is not really prevalent among users, you must execute a sweeping forced change of passwords in order to eliminate the surface area of threat propagation.
